Last updated: July 30, 2026
By accessing or using SMM SaaS (“the Platform”), you agree to be bound by these Terms of Service, the Privacy Policy, and the Refund & Resolution Policy. Registration requires explicit acceptance of these terms via a mandatory checkbox. If you do not agree, do not use the Platform.
To use the Platform, you must create an account providing:
You may optionally provide a referral code during registration. You are responsible for maintaining the confidentiality of your credentials. Account creation may be subject to review; accounts created by automated means or with fraudulent intent may be suspended.
SMM SaaS provides social media marketing services including followers, likes, views, comments, and other engagement metrics across platforms such as Instagram, TikTok, YouTube, Facebook, Twitter, and others. We act as a reseller; services are fulfilled by third-party providers.
Each service has specific conditions displayed before checkout, including estimated start time, estimated delivery time, minimum and maximum quantity, refill availability and period, and cancellation eligibility. These service-specific conditions form part of the agreement for that order.
The Platform operates on a prepaid service wallet system. Key terms:
Wallet balances do not expire unless required by applicable law. Promotional credits may be subject to separate expiration dates communicated at the time of issuance.
Once placed and paid, orders are dispatched to our provider automatically. Order status progresses through available states displayed in your order dashboard.
Delivery estimates shown on service pages are estimates, not guarantees. Delays may occur due to provider availability, queue volume, or service-specific factors.
Drops and refills: Where a service includes refill protection, the refill period and maximum number of refills are specified on the service page. Drops occurring outside the refill window or on services without refill protection are not covered.
Self-service cancellation is available from your order dashboard for orders in pending or processing status. The full order amount is returned to your service wallet balance.
Orders in in_progress, completed, partial, or other statuses cannot be cancelled via self-service. Resolution requests for such orders should be submitted through a support ticket and will be evaluated according to the Refund & Resolution Policy.
You are responsible for ensuring all order details are accurate before submission, including:
We are not responsible for orders placed on incorrect URLs, private profiles, deleted content, or profiles where the username has changed after ordering. Where provider processing has already begun, refund eligibility for such orders is limited. You may submit a support ticket for review.
Prohibited activities include:
Referral program: Referrers earn a fixed USD reward (currently $5) per referred user who makes a qualifying first purchase meeting the minimum threshold. Rewards are credited to the referrer’s service wallet balance.
Affiliate program: Affiliates earn commission based on profit generated by referred users at a rate determined by Platform settings. Commissions are credited to a separate withdrawal balance and may be withdrawn subject to affiliate program terms.
Abuse of these programs (self-referrals, multiple accounts, automated signups) will result in forfeiture of related rewards and may lead to account suspension.
We may suspend or restrict accounts that violate these terms or for security investigations. Treatment of funds upon suspension depends on the balance type:
Upon termination for material breach, purchased service wallet balance is not forfeited without cause. Users may request account closure and withdrawal of attributable deposited funds via support ticket, subject to verification and applicable legal obligations.
To the maximum extent permitted by applicable law, SMM SaaS shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Platform. Our maximum liability is limited to the amount paid by you for the specific service giving rise to the claim, or the minimum amount permitted by applicable law, whichever is greater. We are not responsible for content removed by social media platforms after delivery or for actions taken by third-party providers. Nothing in this section excludes or limits liability where such exclusion would be unlawful under applicable mandatory consumer protection law.
We reserve the right to modify these terms at any time. Material changes will be communicated via email or Platform notification. Continued use of the Platform after changes take effect constitutes acceptance of the modified terms.
LEGAL IDENTITY / GOVERNING JURISDICTION REQUIRED BEFORE FINAL LEGAL REVIEW.These terms are currently presented for review. The governing jurisdiction and dispute resolution framework will be specified once the Platform’s legal entity and operating jurisdiction have been established. Users with questions about applicable law should contact us at the address below.
For questions about these terms, contact us at socialboosternineservice@gmail.com. Support requests should be submitted via ticket from your dashboard for fastest response.